Casinia Casino
Explore our online casino, live dealer tables and sportsbook.
Our welcome offer is for eligible new players only, and our promotions are closed to anyone living in a country on our excluded list, which includes the UK.
Who can join Casinia
Our accounts are open to adults in the countries we serve, and a few of our rules decide who that is before anyone makes a deposit.
Adults only
You can use our games only if you are at least 18 and have reached the legal gambling age where you live. You are responsible for checking that online gambling is legal where you are before you open an account and each time you use it. If it becomes illegal or otherwise restricted there, you must close your account immediately and stop using our services.
One account per person
Each account is registered in your own correct name, and we allow one account per person, household, phone number and email address. Any extra account counts as a duplicate, its winnings are void and processed withdrawals from it are reversed. We may also decline to open an account or close one without giving a reason.
Residents of the United Kingdom
We can't open accounts for residents of the United Kingdom, and UK residents can't add funds to an account with us. If you live in or are located in the UK, you must not open or use an account with us, and if you already have one, you must close it immediately.
Closing an account with money in it
An account can be closed only when its balance is zero and no withdrawal is pending. If you ask us to close it while money remains or a withdrawal is still waiting, the remaining funds are voided.
Welcome bonus
New players who register and make their first real-money deposit get a 100% match up to €500 and 200 free spins. The offer has no end date, though we can change or end it at our discretion.
Deposit and activation
A first deposit of €20 or more unlocks the bonus and the free spins. A first deposit of at least €10 also grants one free pick at our Bonus Crab claw machine. Once your qualifying deposit lands, a pop-up asks you to activate the offer, and you switch on the bonus and the spins one at a time, and you need to finish any active casino bonus before you use the spins. If you close that pop-up, both stay waiting in your Profile. Should the bonus not appear, contact our support team before you play with the deposit and we can add it manually.
One offer at a time
The welcome bonus can't run alongside another promotion, so activating a different bonus or claiming other free spins removes the current one together with its winnings. You can cancel an active bonus from your Profile or through support, and the whole casino bonus balance is voided along with your wagering progress. Every bonus is limited to one per person, family, household address, telephone number and personal or shared computer.
Daily free spins
The spins arrive in sets of 20 a day for ten days. Each set is yours to claim for 24 hours after it appears and expires after that. Whatever the spins win lands in your bonus balance and follows the wagering rules of the offer, and the amount the spins can release to your real balance can be capped at €100, with any excess voided.
Rules while the bonus is active
While the welcome bonus is active, the largest stake you can place is €5. Deposits made with Skrill or Neteller don't qualify for this offer. You need to claim the bonus before you place any bet with the qualifying deposit. Requesting a withdrawal before you claim it, or after you activate it, ends your eligibility.
Wagering and game contribution
Bonus funds turn into withdrawable cash once you have placed bets worth a set multiple within the time allowed. Where a specific promotion sets different terms from our general rules, the promotion's own terms take precedence.
Multiples and time limit
For the welcome offer you wager 35 times the deposit plus the bonus, and winnings from the free spins carry a 40x requirement. You have ten days from activation to complete the wagering. If you miss that deadline, the bonus and anything won with it are voided.
A worked example
Take a 50% deposit bonus with 35x wagering and a 10-day limit. A €50 deposit brings a €25 bonus, and (€50 + €25) × 35 means placing €2,625 in bets within those ten days. For free-spin winnings at 40x, a €10 win becomes €400 of wagering.
How each game counts
| Game type | Counts toward wagering |
|---|---|
| Slots, scratch cards and keno, except games with a separate rate | 100% |
| Live games | 10% |
| Video poker | 10% |
| Plinko | 10% |
| Table and card games | 0% |
| Games on our excluded list | 0% |
| Jackpot slots, Slingo and bingo | Not playable with bonus funds |
A list of special games contributes 50% or 10% instead of the category rate.
A separate list of games can't be opened at all while a bonus is active on your account.
Fair play with bonus funds
Our bonuses are meant for casual play, and minimum-risk strategies count as promotion abuse. Examples include roulette bets covering 24 or more of the 37 numbers, two-tier betting and moving from low-weighted games to a high-weighted one after a big win to clear wagering. In those cases we can void the promotions involved, confiscate the winnings and bar the account from future offers.
Which balance goes first
Your stakes come from your real-money balance first, and the bonus balance is used only once that is fully wagered. Asking to withdraw before the requirement is met voids the bonus balance and the winnings built on it.
Cash-out cap
A cash-out cap of ten times the bonus amount can apply to deposit bonuses, unless the promotion sets its own. Anything above the cap is removed from the balance when you withdraw.
No-deposit offers
When we run a no-deposit offer, these default rules apply unless that offer states its own.
No-deposit bonus money
A no-deposit casino bonus carries 40x wagering, and the most you can withdraw from it is five times the bonus, so €20 of bonus money can release up to €100.
No-deposit free spins
Winnings from no-deposit free spins are capped at €80 and need to be wagered 40 times.
Rewards beyond the welcome offer
Regular play earns Coins and rewards through weekly challenges, our Shop and a set of in-house games. Every registered player can take part in our Coins and challenges.
Loot It!
Loot It! is a set of mystery boxes holding real items such as electronics and accessories, or casino rewards. It is open to players with a positive real-money balance who are eligible for promotions, and free boxes come from levelling up or from qualifying deposits. A real item can be sold back for its listed value with no wagering, or delivered if it is worth €20 or more and the delivery is approved. Casino rewards from a box have their own terms. Real money needs 1x wagering in casino, live casino or sports games. Free-spin winnings need 40x wagering with a €100 payout ceiling, and bonus money needs 30x wagering with a release limit of five times the bonus. Free spins and bonus money are for casino games only, and all wagering must be completed within ten days.
The Shop
Coins can be swapped for bonus money, which you wager 40 times within ten days and which releases at most five times its starting amount. Shop bonuses work in the casino only, not in live casino, sports or virtual sports. Bonus spins bought with Coins are activated from your Profile and played within seven days of the purchase, and their winnings need 40x wagering within ten days.
Weekly challenges
Betting in the casino or the sportsbook enrols you in our weekly challenges automatically. Challenges come in a Sports section and a Casino section, and harder casino challenges pay more Coins. Completing half the challenges in a section within a week adds a 500-Coin bonus for that section, up to 1,000 a week.
Tournaments and VIP
Tournaments need no entry payment, since every wager in the featured game adds to your tournament total. Steady play also builds your VIP level, a permanent promotion that shapes your Loyalty Points exchange rate, maximum payouts and ongoing cashback percentage.
Wheel of Fortune
Every spin of the wheel lands on a prize, from cash to bonus money and free casino spins. You start each spin yourself, the result comes from a secure random number generator, and the wheel is open to every registered player eligible for promotions.
Coins
Five percent of every deposit comes back to you as Coins, calculated on the euro value. You also collect Coins by finishing near the top of our in-house tournaments.
Bonus Crab
Our own claw machine takes Coins for each try at a prize.
Casino games and jackpots
Our lobby holds more than 42,000 games, sorted into categories such as Top, New, Originals, Popular, Provider of the Week, Megaways, Bonus Buys, Streamers' Choice and Irish Slots.
Jackpots
More than 3,700 jackpot games sit in collections such as WonderPot, Hot Jackpots, Lucky Jackpots, Drops & Wins and Dream Drops. Our progressive network runs four pools called Wonderpot, Ultra, Boost and Flash, with prize values that grow live. Titles linked to it include It's Shark Time, Fire Crown, Majestic King and Piggy Party XL.
Slots
Slots are our largest category with more than 34,000 titles, and new ones arrive every week. You can browse them by feature and theme, including more than 1,700 Bonus Buys and more than 800 Megaways games.
Table games and video poker
More than 860 table games include digital roulette, blackjack and many video poker variations, with retro or modern graphics and a bet size you choose.
Play tools
Every casino game has an Auto-Play button for a chosen number of rounds. Your full game history is in the Balance History section of your profile.
Exclusives and instant games
More than 1,200 exclusive titles, our Originals and more than 570 instant games round out the lobby alongside scratch cards.
Live casino
More than 1,400 live dealer games cover roulette, blackjack, baccarat and dice, poker and game shows such as Dreamcatcher.
Blackjack 
Roulette 
Baccarat 
Game shows
If your connection drops
Your bets stand and the round carries on, because other players may share it. At blackjack, a hand left without a decision is treated as a stand.
Live lobby
Beyond the classics, the live lobby has a Top Live Casino selection, Gold Saloon, international tables and Turkish live games.
Sportsbook
Our sportsbook covers top football leagues, tennis tours, basketball and hockey, with in-play markets on the biggest events.
Football 
Tennis 
Basketball 
Ice hockey
Sports bonus conditions
The minimum qualifying deposit is €20, and Skrill and Neteller deposits are not counted as qualifying. To qualify, you first play through the full deposit once at odds of at least 1.50, with all bets settled, and the bonus then activates automatically. You then wager the deposit plus the bonus six times on settled single bets at odds of at least 2.0, or on multi-bets at odds of at least 1.5 per selection. Cashed-out, system and void bets, bets placed with free bet or cash bonus funds, and casino, live casino and virtual bets don't count. Each bet counts for up to €50, and only your first bet on an event is included. You have 30 days from your first deposit, otherwise the bonus expires and its winnings are forfeited. A withdrawal request before you receive the bonus, or one still pending, voids your eligibility, and we may reclaim the bonus and void bets that guarantee a profit whatever the outcome.
Leagues and competitions
Featured competitions include the Premier League, La Liga, Serie A, Bundesliga and Ligue 1, along with the Champions League, Europa League and Conference League. Tennis fans get ATP and WTA events, and basketball and hockey markets cover the NBA, Euroleague, NHL and KHL.
Betting tools
You can cash out a bet early, combine selections with Bet Builder, place accumulators and pick the odds format you prefer. Matches are not streamed live on our sportsbook.
Sports first deposit bonus
Your first deposit can bring a 100% sports bonus up to €100, as long as you haven't made a real-money deposit with us before.
Live betting
In-play betting covers football, tennis, table tennis, basketball, ice hockey, American football and baseball.
Casinia Casino login and app
Signing in takes your phone number, email or username, or a login with Google or Apple ID.
Android app
Our Casinia app is available for Android, and a QR code in the lobby takes you straight to the download.
Browser play
For the smoothest experience in a browser, we recommend the latest version of Google Chrome.
Deposits
Our amounts are shown in euro, and we set the minimum and maximum amount for each deposit.
Visa
Mastercard
InteracDeposit refunds
As a rule, deposits are not refunded, although we may consider it after a technical problem with our website or a payment method. To be considered, contact support within 24 hours of the payment and before the deposit or any bonus on it has been used for a bet, and we aim to reply within 10 business days.
Deposit limit before verification
Your account has a deposit limit, and you can verify your identity if you want to increase it.
Payment methods
You deposit and withdraw through the payment system you choose from those available on our website at the time.
Withdrawals
You request a payout from the cashier by opening the withdrawal tab, choosing a method, entering the amount and your payment details, and confirming.
Before you withdraw
Each deposit has to be wagered at least once before it can be withdrawn. If you bet less than the deposit, we can cancel the winnings and keep a 10% fee of the last deposit, at least €0.50, or 15% when the account was funded by bank card or bank transfer. The money you withdraw must sit in your cash balance, and no withdrawal is possible while an active bonus balance remains. Sending a request cancels any bonuses still waiting in your account. We may also decline a request if your wagering in that calendar month is below €20.
How long it takes
We process withdrawals within three business days (Monday to Friday) of the request and/or of the last withdrawal paid out, provided all other conditions are met, and we pay them out once any account verification and security checks are complete. Our finance team handles payouts from 6 AM to 5 PM GMT. E-wallet payments can show up moments after they are sent, while bank transfers may need another three to five business days to reach your bank.
Withdrawal limits by level
| Level | Per day | Per month |
|---|---|---|
| Level 1 | €500 | €7,000 |
| Level 2 | €500 | €10,000 |
| Level 3 | €800 | €12,000 |
| Level 4 | €1,000 | €15,000 |
| Level 5 | €1,500 | €20,000 |
Your level reflects your activity over the 90 days before a request, and it falls to the lowest level after a month without bets.
Pending and cancelled requests
You can have up to three withdrawals pending at once. A pending request can be cancelled from the cashier, and the money returns to your balance immediately. If we cancel a request, for example because of incorrect payment details, our Finance Department emails you the reason.
Inactive accounts
An account with no login for 180 days becomes inactive. While it stays inactive we may charge a €5 monthly administration fee, or the whole balance if it is below €5, until the balance reaches zero, and we can change the fee without notice.
Where the money goes
Payouts go only to an account in your own name, and requests to anyone else's account are cancelled. Wherever possible we pay back to the method you deposited with.
Verification
We may verify your identity, age and residence at any point, before or after deposits and withdrawals.
Extra checks
We may add an extra security step, such as a phone call or face verification, and some checks are run for us by recognised identity verification and fraud prevention providers. Every withdrawal goes through an audit and a check of game play, and a payout may wait while we confirm your identity or the source of funds.
Timing
You have 30 days from our request to send what we ask for, and until then we can hold payments or suspend the account. An account whose documents don't arrive in time may be closed permanently. We usually complete verification within 10 days of receiving everything we asked for, though complex cases can take longer.
Documents we ask for
Requests can include a certified ID, proof of residence and proof that the payment method is yours. We may also ask for them before crediting a bonus or paying out winnings from bonus play.
Play responsibly
Gambling can be addictive, so we give you tools to keep play within limits you choose.
Self-exclusion
You can exclude yourself for a set period, after which the account reopens, or for an indefinite period. Self-exclusion ends your game session. To request it, email our customer service and we will help close your account. Tell us about any other accounts you hold with us, and don't open new ones.
Deposit limits
You can set daily, weekly and monthly deposit limits when you register or at any time on your My Responsible Gaming page. A weekly limit can't be higher than your monthly one. Once a limit is reached, deposits are unavailable, and you manage your limits from the same page.
Net deposit limit
A net deposit limit caps your deposits less your withdrawals, and when it is reached the account shows the date you can deposit again.
Support and complaints
Our support team is available 24/7 through English live chat and by email. The Help Centre covers bonuses and promotions, casino, deposits, withdrawals, sportsbook, technical topics, and account and verification questions.
Complaints
Our customer service team handles complaints first and passes harder cases to other departments, keeping you informed along the way. If the first answer doesn't settle it, you send a detailed written complaint to our complaints mailbox, and our Complaints Resolution Committee looks at the case. You hear the outcome within 10 days of us receiving it, with extra time only for unusually complex cases.
Fair games and protected funds
Every game result comes from a random number generator, and the result on our game server is the one that counts. Access to our games runs over a protected network that encrypts sensitive data. Player money is kept apart from company money in dedicated client bank accounts, so it stays protected if we become insolvent.
Withdrawal trouble
If a payout won't go through, send our support team a screenshot of the error with a short description, and we may suggest a different payment method.
FAQ
What is the Casinia Casino welcome bonus?
It is a matched first deposit with free spins for new players in the casino. How to activate it sits in our Welcome bonus section, and the wagering and caps are in Wagering and game contribution.
How long do withdrawals take?
We process requests within a few business days, and bank transfers can take longer to arrive. Timings and limits are laid out in our Withdrawals section.
How do I log in to Casinia Casino?
Pick any sign-in option on our login screen, from phone or email to a social account. The Casinia Casino login and app section covers the rest.
Is there a Casinia Casino no deposit bonus?
Any no-deposit offer we run can carry its own terms, and the standard rules for such offers are in our No-deposit offers section.
Can I play at Casinia Casino from the UK?
No, residents of the UK can't register or deposit with us. The Who can join Casinia section explains what that means for you.
Is there a Casinia Casino app?
Yes, we have an app for Android, and the download is reachable from a QR code in the lobby.